About
TRUST AND THE HIGHEST LEVEL OF SERVICE – WITH PRIVATE JET BOOKING
Who We Are
Private Jet Booking is a bespoke private jet charter company that offers complete private aviation solutions for clients who values comfort, privacy, individual approach and safety. For those who sees the difference in small details that build up the whole perception.
Thanks to over 15 years accumulated experience of our team, we have an operational reach around the globe. This means we are able to provide comprehensive private air charter services, Top hotels bookings as well as transfer arrangements to our clientele.
Our managers take care of everything while you relax or make up your your next plans
Our Benefits
WE UNDERSTAND THE NEED.
Airlines always do their best to “sell” an aircraft, even though they know that it does not exactly meet the client’s needs: perhaps the size of the luggage compartment or the capacity of the cabin is not right. The operator needs to “sell” his plane – that’s his job. We have set ourselves a different goal, backed up by the personal brand and commitment to our clients. Our team understands the customer’s needs and can choose an aircraft from a variety of available options based on the customer’s values and special aspects of their professional experience.
PROMPTNESS: YOU ARE THE ONE AND ONLY. NOT ONE OF MANY.
We hope our clients understand that it is too risky to fly with a small operator, and a large one has so many flights that your charter can be “lost” or “missed” in their routine business. Private Jet Booking is fully committed to make sure that our team members are focused on your flight at all times and in all places. We will prepare your flight promptly and monitor high levels of performance at each stage. Operators prefer to act according to the protocol: “Yes / No”,” It is Possible / it is impossible”, “There is / There isn’t”. We are always ready to walk an extra mile and to highlight alternative solutions. We follow not only guidelines and protocols, but are always focused on finding the way to fulfill our commitments. Operators will send an email and assuming that you have 100% received it, proceed with the work. Our guiding principle is to check the status of our messages, and we monitor the progress until the very end. Our team is focused and committed to make sure, that everything is smooth and your flight is up to your expectations.
QUALIFICATION. WE ALREADY HAVE ANSWERS TO POSSIBLE QUESTIONS.
Our team members know – which links in the chain may be weak and at what stage the link may fail, therefore they are always proactive. Based on our significant expertise, we know which carriers are reliable and which are not, thus helping our customers to choose the best.
PROFESSIONALISM. PASSION. ENTHUSIASM.
We thoroughly select and train each member of our team. It is our commitment to ensure talent development and enhance the bench strength in our group. New technologies are difficult to come up with and implement systematically, but every day we work on improving the service quality in order to exceed our customers’ expectations.
LOYALTY.
Airlines routinely avoid any activities without a signed contract, because they need to involve their human resources. What if you decide to cancel your flight at the very last moment? Private Jet Booking, even without a signed contract, will start taking care of all your needs; will contact the right people so that everyone is ready to prepare your flight as quickly as possible and in the best possible way.
FINANCIAL SECURITY. STRICT COMPLIANCE.
The client will not and should not check the financial status of the operator. This is a broker’s job. We, in Private Jet Booking, have a Department of Compliance and our people thoroughly monitor carrier verification procedures before entering into a contract. We know operators’ background, we are very mindful about their reputation rumors and we interact very closely with market professionals. If the financial status of an airline is unstable, we will make sure that the client’s money is safe until the end of the flight.
THE HUMAN NATURE OF BROKERS AND OPERATORS.
Staff members in operator and broker companies are quite different people in terms of their nature, character and ways to achieve their goals. While some of them are sitting and waiting for everything to happen by itself, others are ready to rush forward and look for every opportunity to achieve goals.
PEAK PERIODS.
During peak periods, operators sometimes face gaps in information within the network Dispatcher – Customer Service – Customer, because the Customer Service Department does not have enough time to process all the incoming and outgoing information. They need to expand the staff, but it is a challenge to train people, and at the end of the season dismiss excessive employees. The Private Jet Booking team takes over some of the functions, thus ensuring the promptness of information and clarity in their interaction with airports and navigation services.
RESPONSIBILITY AND INTEGRITY.
We intend to work for a long time and we are happy to be professionals who enjoy a good reputation and positive word of mouth when our clients recommend us to their friends and business partners. Our team is there for you 24/7. Always available. We are always ready to get started and be involved with your flight preparation and progress.
APPRECIATION.
Operator only cares about your large advance payment. However, a broker gives a personal touch to relations – by sending to his clients both seasonal greetings and information about various cultural and business events worthy of the client’s attention. For loyal customers, there are lending programs and a cash back program.
